Be sure to read the following instructions before you proceed：
1. To ensure that your e-mail has not been fraudulently used
and that you can indeed receive our reply, the system will automatically send a
"confirmation letter" to you email box. Please open the email and click on the
linked destination URL. Upon receiving your email confirmation, the system will
prompt your request in a browser and ask the user for content confirmation.
After completing the process, your letter will be assigned an official case
no., then we will process this case. If you do not receive the "Confirmation
Letter", please also look in your "junk mail folder.Please complete the
confirmation process within 7 days. Otherwise the confirmation letter will
expire and request letter has to be re-submitted. This system will not process
an email request without proper email confirmation.
2. In response to Personal Data Protection Law enacted on Oct. 1 2012, except
for official business, you email and personal data will not be released to
others without your consent. But based on the statutory duty and division’s
specialization, upon receiving your e-mail request, we will process it
according to statutory duty and division of work. If needed it might be
transferred to the competent units for process and reply, so your personal
information (such as name , contact telephone number, contact address, email
address, etc.) will be transferred along with the email content to the
3. If there is a consideration for confidentiality or
information security risks, we advise you to submit your request by writing to
Environmental Protection Administration, Executive Yuan, R.O.C. Taiwan.
Address: No. 83, Zhonghua Road,Sec. 1, Zhongzheng District, 10042 Taipei City,
Taiwan. Please add "confidential" on the envelope. Your letter will be
processed according to statutory duty and division of work.